I have a pair of the original Gorillapods that I use with my point and shoot and with flashes. They work great, but I’m also not expecting them to hold too much weight.

Hmm, I hadn’t considered the Bogen Super Clamps. I’ll have to swing by B&H a little later and take a look around their lighting dept and see what options are available.

I am extremely impressed with your company’s customer service. I never expected any response at all, but yet here you guys are, pretty much immediately, offering to go above and beyond to rectify the situation. It really says something that you are willing to stand so firmly behind your products.

I’ll send you an email right now.

We’re really sorry to hear about the problem you had with your Gorillapod Focus. I know it’s frustrating to have something like this happen, and it’s not much consolation to know that this is a rather rare defect, so we’d love to replace your Focus with a properly functioning unit at no charge.

As you saw in Lisa’s video, the Focus usually works quite well, so we’d love to provide you with a unit that performs as intended. Feel free to email me directly and we’ll get a replacement out to you right away.

Best,

Peter (Joby employee)